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Help Centre.


UAE COVID 19 Test.

Caring about our health and safety while travelling is of utmost priority,  hence Desert Gate Tourism offers its guests arriving in UAE solutions for an easy and safe stay in the destination.

Please refer to the below options:

  • Covid-19 Test (68 USD pp): DG is pleased to offer its door to door services in which we partnered with NMC hospitals to arrange the pre-departure Covid-19 test at the guest hotel while results can be delivered to the guest by email or what’s up in 24/36 hours.

  • Inbound Travel Insurance – Plus: DG is pleased to partner with Orient Insurance PJSC to offer travel inbound plus insurance including Covid-19 coverage to any guest coming into UAE, kindly note that travel inbound insurance is a must for any guest who would like to visit UAE.

  • Coverage UAE with Assistance Services

  • Emergency Medical & Associated Expenses (COVID 19) : $50,000 (In-Patient and Out Patient)

  • Deductible: 50 USD

  • Emergency Family Travel: one Economy Ticket

  • A soft copy of the insurance will be issued and sent with the booking confirmation

  • Options of 15. 22 or 30 days coverage


  • 15 Days = 25 USD pp

  • 22 Days = 30 USD pp

  • 30 Days = 38 USD pp

On another note, we are pleased to let you know that a selection of 5-star properties in Dubai is offering in-house guests free PCR test – Terms and Conditions apply. Please refer to the below list

  • Atlantis The Palm

  • The Westin Dubai Mina Seyahi Beach Resort & Marina

  • Le Méridien Mina Seyahi Beach Resort & Marina


COVID 19 Test.

The Supreme Committee in charge of examining the mechanism for dealing with developments resulting from the spread of the Corona virus decides to prevent movement and close all public places and shops from (8:00) eight in the evening until (5:00) in the morning from Sunday, October 11 until Saturday, 24 October.

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